Rockhaven Builds Custom Homes

We have identified below five key elements that Rockhaven commits to when building a home:

Schedule: It has been said that the 3 most important requirements for successful construction are schedule, schedule, and schedule. And we agree: schedule is very important. Staying on schedule eliminates the need to find alternate housing, it reduces co-ordination time significantly, it enables better quality, it reduces the need to go too quickly which can compromise safety, and it’s better for the budget. Therefore, before construction begins we provide our clients with a very detailed Client Material Decision Schedule. We then help our clients make decisions, with the decision-making process starting well before construction begins. This early decision making significantly reduces stress during construction, it makes the project more enjoyable, and it ensures that our client’s home is completed on time.

Quality: The quality of construction is paramount in a Rockhaven home. This is achieved by thorough Scopes of Work for each sub-trade.  This is used by our Site Managers to ensure that the work is done to very specific Rockhaven standards, standards which very often exceed the building code. And the true quality of a home is apparent over time, not in the first year after construction. Creating memories in a home will cause bruises and scratches, but these are cosmetic and can be fixed. However, good quality withstands the test of time, weather, and being lived in by families, both young and old.

Budget: Everyone that we have worked for has a budget, whether it be modest or majestic. Design, features, finishes, style, and taste, these all influence the cost of a home. We listen to our clients, and build their custom home, to their budget. Budgeting begins in the pre-construction phase of the project, and eliminates the disappointment of sticker-stock, double-drawing, and wasted time and energy. We strongly believe budgets are important and should be met.  Our goal throughout is to maximize value.

Accuracy: Accuracy is critical, and we rigorously follow the approved drawings and specifications. When changes are made, they are priced by Rockhaven, and approved by our clients before moving forward. Our goal throughout is to minimize surprises.

Safety: Safety is non-negotiable, and another very important criteria when building a home. We adhere to our Safety Policy, the Ministry of Labour requirments, and all workers on our worksites are covered by WSIB. With an excellent track record, we enjoy low rates for safety coverage for our employees.

Just one method for measuring the joy of building your dream!

…Albert must be very proud of his son Jesse. I could not imagine a better person to work with on building our home. Just once I would have liked to prove him wrong on a building problem. I never came close.

David and Michelle C.

We would like to express our appreciation for the professionalism shown in the construction of our new home . Your attention to detail as well as your suggestions and recommendations were excellent.

Richard & Marg A.

Everyone told us that building a custom home is stressful and unpleasant at times when dealing with contractors. This was quite the opposite; Albert made us feel at ease throughout the whole design build process.

Lindsay & Adam G.

…They are extremely professional, honest, diligent and really care about getting it just right.

Josh and Karen H.

Our home was built on time, and within budget, without making compromises on quality, our Allowances, or our design. We would recommend Rockhaven Homes without reservation.

Tony & Carol W.

You have taken our dream/vision and given it life. … we found this experience effortless and enjoyable.

Lisa and Allan V-H.

…You completed our project in an amazingly short amount of time and the work site was always safe and clean…

Norm & Heather L.

…I would also like to express how impressed we were with your “after sales” service…

Don and Mary-Kathryn M.

If you have the opportunity to work with [Rockhaven Homes], take it. You won’t have any regrets.

Cindy A and Kreso M.

It made a huge difference that Jesse understood our requests…..We love our home so much. We are happy when we come home and enjoy it. We highly recommend Rockhaven Homes to build your home.

John and Ingrid M.

…We constantly get flooded with many compliments day after day by our neighbours, passers-by, family and friends…

Joe and Antonietta S.

I have been amazed at Rockhaven’s co-ordinating skills, impressed by their sub-contractors, and very pleased at the timing.

Parish of St. Joseph, Patron of Canada

I have seldom encountered such professionalism and workmanship. We would highly recommend this firm to anyone who wishes to have their dream home built to complete satisfaction.

Paul and Linda C.

He was very meticulous about going through the plans. He suggested subtle changes to the plans that didn’t threaten the designer’s integrity but at the same time saved on overall price.

Rocco & Ida C.

It was the speed and professionalism…that impressed me about Rockhaven Homes.” … “They are amazing and carry my strongest recommendation.

Theodore L.

…the entire experience was a pleasure from beginning to end…

Brent F.

…We appreciated the calm, unflappable, “can do” approach they brought to every issue large and small…

S.A.R.P.

…All of the tradespeople working on our home were skilled and just really nice people to deal with!

Tim and Sharon R.

…When we started the building process we were told our expected move in date, and that was the date we got our keys and moved in….

Ryan and Kassie M-S.

…Thank you, we are still in awe…

Dave B.

To anyone building a home who wants it to be stress free and rewarding, I would strongly recommend Rockhaven Homes.

Preston and Kim R.

…Communication was timely and always clear. We very much felt we had control through the entire process…

Dennis & Laurel R.

His attention to detail, ability to communicate effectively and desire to assist in any way possible was a breath of fresh air. In short, it was a pleasure.

Community Living Dufferin

Both Dawn and I were, and continue to be, impressed with the quality of the home and are enjoying it immensely with our family.

Martin & Dawn K.

…It’s a wonderful thing when you can entrust your dreams to someone, who in turn listen to your wants and needs…

Dean & Loretta D.

…The experience, including the budget, was free of unpleasant surprises thanks to excellent communication, solid organization, and Rockhaven’s network of skilled and honest tradespeople…

Mark & Cristina D.

…Rockhaven helped walk the project through all zoning and permit offices for full approval to build a residence on a cemetery and church property in an area which had been frozen to development…

Adam Zimmerman (architect for the St. Elias Parish House)

Every step of the way there was excellent communication from the Rockhaven team which made a potentially stressful process a very fun and exciting time in our lives.

Jamie P.

Rockhaven was able to complete the project on time and on budget. All services were performed promptly and professionally.

Dickinson + Hicks Architects

We truly commend you on an outstanding job on our new home. We absolutely love it. It has been a pleasure working with you.

Susanne & Kevin M.

Warranty

Rockhaven Homes is a registered home builder in good standing with The Tarion Warranty Corporation. Our record with Tarion is spotless - not a single claim since founding Rockhaven Homes Ltd. in 2004. Nevertheless, every new home built by Rockhaven is covered by the full Tarion protection offered at the time of possession.

Check our Tarion profile here.

For more than 40 years, Tarion has provided new home warranty protection to more than two million Ontario homes. Tarion serves new home buyers and new home owners by ensuring that one of their life’s biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario’s builders and lasts up to seven years. It is backstopped by Tarion.

Tasked with administering the Ontario New Home Warranties Plan Act (ONHWP Act), Tarion serves Ontario’s public interest by enhancing fairness and building confidence in the new home buying experience.

For more information, visit www.tarion.com or contact the Tarion Customer Centre toll-free at 1-877-982-7466.