In March 2015 we received the keys to our beautiful new custom home built by Rockhaven. We felt secure, relaxed and excited through all of the events that led to that wonderful day in March…all thanks to Rockhaven Homes.
Our journey began as we searched among many different house building companies, contractors, etc. in order to find the right fit for us. Right away Rockhaven stood out among all of the potential suitors. It all started with Albert, every time we spoke we began to notice how genuine this man is and how secure we felt dealing with him. Compared to the other contractors we met with Albert was the most pleasant to deal with, not only because of his genuine demeanour but his ability to communicate authentically and provide all of the information we needed in a timely manner. Unlike some of the other companies we met with, Rockhaven has the ability to not only help you design and build your home but perform all of the site and servicing work required. That’s right, septic, grading, well, driveway… you name it, they do it all.
After following up with previous Rockhaven customers and receiving nothing but great feedback we decided to work with Rockhaven Homes Ltd. Everyone told us that building a custom home is stressful and unpleasant at times when dealing with contractors. This was quite the opposite; Albert made us feel at ease throughout the whole design build process. From turning our dreams into architectural drawings to the day we broke ground, everything went smoothly.
Once the process moved from design to build, we had the pleasure of being introduced to Albert’s son Jesse who manages the actual build once the construction begins. What can I say… like father, like son. We were happy to learn that Jesse exhibited the same qualities as Albert when it came to customer relations and making us feel comfortable throughout the entire build.
Both Albert and Jesse, as well as all the tradespersons who helped build our house, were wonderful to deal with. Even the vendors Rockhaven recommended for our finishes were fantastic and had quality products at a great price. Follow up on all questions during the build were communicated in a timely manner no matter who we were dealing with. On the whole making us feel calm throughout the whole process.
Once our home was finished Rockhaven gave us the best news of all… we were on budget. That’s right, unlike the horror stories you hear about costs rising during a custom build, Rockhaven was true to their initial quote and actually credited us when they found that the site and servicing didn’t involve as much construction effort as anticipated.
So, when you add it all up Rockhaven homes is a company we trust and can truly recommend to anyone who is looking to turn their dream of building a custom home into reality.
Thank you Albert, Jesse and the whole Rockhaven crew. We love our home!
Lindsay & Adam G.